No bullshit, no non-sense set of policies you can understand and agree with.
By more accurately reaching you and like-minded musicians and producers, we can reduce wasteful spending. Those savings are passed onto you through our low pricing, and lower prices allow us to sell more and therefore stay in business long term to continue bringing you quality products.
Upon purchase, your account is automatically created on GoranGrooves Library, which allows you to access your purchased files at any time. This is where you will access any future updates to your purchased products.
Your account stores your email, your orders, and your purchased products. You may add your name to it, and it does not store your payment information.
During purchase, your email will be automatically added to our email list. We do not spam, and you can unsubscribe at any time. We’ll use your email to inform you of updates to your purchased products, new product releases, and special offers. We will never sell or share your email address or any of your info. We utilize a 3rd party service to deliver emails to you, and all emails are kept private.
Our email system keeps a track of pages you visit on our website and it may be used to better serve you by suggesting products of interest and relevance to you.
We may email you occasionally, usually once per month.
If you sign up for push notifications, we may send notifications to the device you used to subscribe. We don’t spam through push notifications either, and occasionally you may see a pop about our new products or special offers.
You will gain access to the purchased product(s) immediately upon completing a payment.
We DO NOT store, nor do we see, any of your payment details, including your credit card number, billing address, etc. A 3rd party processor (PayPal) is responsible for processing the payments.
Due to the nature of digital products, all sales are final. No refunds. Please evaluate the products carefully before committing to purchase. All plugins have FREE trials for this purpose. Listen to audio demos and ask us any questions if you have any doubts. We have a system in place to prevent accidental duplicate purchases.
Once a purchased product has been downloaded, it can not be returned or exchanged. The only exception is if a product is defective and unusable. We may also offer you credit for your purchases towards upgrades to product bundles.